Terms of Service

These Terms of Service govern your access to and use of Renderball (the “Service”), operated by Renderball, Inc. By creating an account or using the Service, you agree to these terms. If you do not agree, do not use the Service.

Renderball generates animated, on-brand video from a brief you provide. You describe the video, review and approve a generated script, and we render it to an MP4 file. Output quality depends on the inputs you provide and the nature of generative AI; we do not guarantee any specific result.

You must provide accurate information and keep your account secure. You are responsible for activity under your account. You must be at least 18 years old, or the age of majority in your jurisdiction.

You agree not to use the Service to create, upload, or distribute content that:

(a) infringes anyone’s intellectual property, publicity, or privacy rights; (b) uses a brand, logo, or trademark you are not authorized to use; (c) is unlawful, deceptive, defamatory, hateful, or harassing; (d) impersonates a person or organization; or (e) violates any applicable law. We may suspend or terminate accounts that violate this section and remove content in response to valid complaints.

You retain ownership of the briefs, text, logos, images, and other materials you provide (“Your Content”) and of the videos you generate. You represent and warrant that you own or have the rights to use Your Content, including any brand assets you upload or that we extract from a website you submit.

You grant Renderball a limited license to host, process, and transmit Your Content solely to operate and provide the Service. You agree to indemnify Renderball against claims arising from Your Content or from your use of brand assets you were not authorized to use.

Paid plans and credits are billed through our third-party payment processor, which acts as the merchant of record for your purchase. Subscriptions renew automatically until cancelled. You can cancel at any time; cancellation stops future renewals and takes effect at the end of the current billing period. Prices are shown at checkout and may change with notice.

Refunds are handled under our Refund Policy.

The Service is provided “as is” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. AI-generated output may contain errors; you are responsible for reviewing any video before you publish or distribute it.

To the maximum extent permitted by law, Renderball will not be liable for indirect, incidental, special, or consequential damages, and our total liability for any claim will not exceed the amount you paid us in the 3 months before the claim arose.

You may stop using the Service at any time. We may suspend or terminate access for violations of these terms or to comply with the law.

We may update these terms from time to time. Material changes will be posted on this page with a new effective date; continued use after a change constitutes acceptance.

Questions about these terms: [email protected].